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Q & A
Restore asks for 2nd backup disk when only one was used to backup
You are trying to restore a backup from a newer version of CashManager than the one you have running at the moment.
 
Bank Statement Import gives me an error message

If you get an error message stating - "Access violation denied" or "I/O error xxx" there are few workarounds for that:

1. Corrupt file or damaged disk where file is saved. Re-download file with a different name.
OR the file is open in excel. Close it and try the import again

 2. Whenever you download the bank statement from your bank website it is advisable to always "SAVE" the file and not "OPEN" it.

 Incase if you still run into errors or any other problem, please call our support desk or send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it stating the error message that you are getting.
 
I get 'Access Violation' error when opening
This suggests an abnormal shutdown. Run CashManager Cleanup Utility: (Start>Programs>Accomplish>CashManager Cleanup Utility) and then reboot.
 
List Index out of Bounds. What does this mean?
This most commonly occurs with PCs that have never had a printer driver installed. Install or re-install Printer Driver/s. If the error appears when right clicking in Bank Statement import screen - please contact Support for help correcting validation errors.
 
The Lock file has grown too large. What should I do?
Run the Cleanup utility (Start | Programs | Accomplish | Cleanup Utility) Then add this line to the [Settings] section if the Cashwin.ini file SetPrivateDir=True (Contact the Support Desk if you need help doing this).
 
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  • Why is file access denied when backing up to a CD?
  • If you are using the CD as you would a 3 1/2 inch floppy disk, the CD must be CD-RW and must be formatted. This error generally occurs on unformatted CD's. [Read More]