What People are Saying About CashManager

25th Sept 2010

The Managing Director.    I am a 73 and ½ years old and computer illiterate.   My licence No. is 219104.   Last week, my 12 year old computer not only crashed, but collapsed.  I have been using the cash manager program for some years in my business.I have now purchased another computer and at the time, the computer shop transferred as much of my old information across to the new one.   However, I was told I had to re install the cash manger program which I did yesterday.  However, I could not open any of my reports.  I phoned accomplish customer service and was put in touch with Eugene Hawkins in NZ who provided technical support.I wish to place on record my sincere appreciation for the excellent service provided.  Eugene spent the best part of an hour finding and rectifying my problem.   You do not often find this type of dedicated support with many companies today.
Please pass on my comments to Eugene and I will certainly recommend your company to others

I am just writing to tell you how thrilled I have been with the service I have received from your New Zealand branch of Accomplish. I have just purchased a Windows 7 computer and this meant that I had to update my Cash Manager 32 program. I rang the 0800 help line thinking that I would have to purchase a complete new program and was instructed that I could buy an up to date version as I already was a Licence Holder.  There is considerable savings to be had in doing this.  I was pleased. I once again rang the help desk and spoke to Jerry, who offered wonderful support to help me copy my current and previous years data into my Accomplish 2010 package. I wish to thank you all at Accomplish for making the transition to the more modern 2010 package as painless for me as possible.  Your support is certainly Awesome.
 
Many thanks
Elaine Russell
One on One Computer Tuition
23rd August 2010

Thank you for your help during the years and also from your support team who we have had to call on once or twice for help with odd things as clients brought files into us.  Their prompt assistance has always been appreciated and I know those clients who have also used them have commented on the results they have had favourably.

I am going to miss the friends I have made through work but with my continuing use of CashManager will at least mean I will still have contact with Accomplish.  

It is an excellent product.

Stephen Sherring
Chartered Accountant at Kendons Chartered Accountants in Lower Hutt
Retired on 30th June 2010.
 

Our Accountant taught me how to use the programme over the telephone, it was so simple.  From being  “computer illiterate” I became reasonably proficient in just a few short minutes.  I have attended the refresher courses and found them most beneficial. I have found the support 2nd to none.  I use the programme for four different enterprises that I am involved in.

Pam Sigglekow
Administration Manager
Kaikoura i-SITE Visitor Centre
KAIKOURA 

Pam Maguren
DB Chartered Accountants Limited
May 2010

Whenever I have had to make contact with the Cash Manager Support team they have dealt with my request in a very professional and helpful manner.  They are able to talk through a problem succinctly and with a great deal of clarity.  On a previous occasion I had to contact a company unrelated to Accomplish and was charged $20.00 for approximately 1 minute support.  As a comparison with Cash Manager, I pay an annual fee and receive full free telephone or email support whenever I require it.  The Cash Manager programme is extremely user friendly and I fully endorse the programme and the support provided.

Jill Osten
New Plymouth
May 2010
 

Since using Cash Manager over the past few years I have discovered for my clients an easy, user friendly system that meets all of their reporting requirements. I have found especially handy the option to search by name, date, and amount a great tool within the system and have noted similar systems do not have that available. I have no hesitation recommending CashManager as a product of choice to any of my clients, and have trained novices easily to a level they understand and have had feed back at how great a product it is to use.
 

Joan Gibbon
Gibbon Mobile Book Keeping Services, 26 April 2010

CashManager is simple and easy to use but don’t be fooled – it is a full featured system with some really great features such as its GST return preparation functionality (one of the best I have personally come across), bank transaction import and auto memorisation that makes bank statement reconciliation a breeze and a comprehensive suite of reports.  A nice feature is the dashboard, where you can see at a glance the state of your bank balance, profitability for month and year to date, and ageing of debtors and creditors.  I like the ability to e-mail your CashManager file to your accountant from within the program itself – as an accountant this enables me to get on with preparing my client’s accounts and tax returns quickly by generating reports on receipt of the file and also enables me to review transactions in the system when necessary rather than having to wait for a client to answer a query.  I am happy to give clients a range of software package alternatives but I prefer to use and recommend CashManager.

Paul Martin
Chartered Accountant
Paul Martin Chartered Accountant Limited
14th April 2010

To Whom It May Concern.

In all the years we have been using Cash Manger we have not had to have to call on your support at all. Your system is so incredibly user friendly and easy to use, problems pretty much never occur.

Today however whilst rolling over the end of financial year disaster struck and a whole years data was lost.

The team were able to access our system remotely, and then talk to our computer support company to restore Cash Manager from back up and recover all the lost data. They then went on to upgrade our Cash Manager Programme.

Your support was not only fast and efficient (the problem was resolved in less than an hour) but friendly and incredibly patient.

Thanks so much!

Sue Kelly
Practice Manager
Mission Bay Doctors
9th April 2010 

Dear Mandy,
 
I believe that you are the supervisor, in charge of Supriya & Nat, I would like to extend my heartfelt thanks, at their professional help they gave me when we had a computer glitch, and lost information. Between them , they managed to retrieve my data and set me up and running on my new computer.
 
Hope all your support staff, are this good.
 
Kind Regards
Sandy Mcgregor
Sandra'Dee Limited 
Date: 1st April 2010

Faisal was the reason for this letter and wanted to tell you what a "great support" staff you have. He has helped me before and he is always very patient, very understanding, very pleasant and above all he is extremely knowledgeable. It seems he gives 110% to the customer.

I want your company to know your support people (especially Faisal) are very important to ARO BROS LTD and Thank you Accomplish for the continued, reliable support we were promised in 2008.

Shirley Aro (Director)
ARO BROS (2007) LTD.
Date: 29/01/2010

I've successfully installed and tried out the trial software. Great job! I'm particularly impressed with how accessible using a screen reader the product is. that's why I chose to try your accounting software first.

Lui Greco (Canada)
Date: 04/12/09

We at Ezy New Zealand Ltd trading as Ezy Kleen Product are delighted with your support services. Although we are only a small company, we would like to acknowledge the support given to us by your Mandy Adams.

Whenever we have struck her on the phone, we have found her to be outstanding in her support efforts by exceeding our expectations. She has always been very professional, clear, precise and easy to follow in sorting out any of our CashManager problems.

It is a joy to be able to chat to one of your support team that is able to offer such clear and understandable communications. 

Bill Duncan
Ezy New Zealand Ltd
Date: 03/12/09

I want to thank Jerry, the support person who patiently resolved an issue yesterday  that saved the day for me and avoided many hours of re-entering data. He was very polite, patient and competent. That is much appreciated by me with my sparse knowledge of computing and inadequate understanding of accounting procedures.

You're a winner!

Harry Leesment 
Encouragement Enterprises Inc.
Date: 03/11/09

I recently dealt with Eugene Hawkins through the Accomplish helpline.  I had a problem with my CashManager GST system that I had spent many hours going over and could not find what the problem was.

I cannot speak highly enough of Eugene and his professional and methodical approach to finding what the problem was and eventually we did sort everything out.  His background knowledge of the CashManager product was faultless and he also has a good grasp of accounting which without this we would not have got things sorted.

It was an absolute pleasure to deal with him and I am sure he will be successful in his career with his attitude and good problem solving.  He would be an asset to any team.

Cath Beaumont
Pipeman Engineering Ltd
Date: 27/10/09

We at Ezy New Zealand Ltd trading as Ezy Kleen Product are delighted with your support services. Although we are only a small company, we would like to acknowledge the support given to us by your Mandy Adams (Support Manager).

Whenever we have struck her on the phone, we have found her to be outstanding in her support efforts by exceeding our expectations. She has always been very professional, clear, precise and easy to follow in sorting out any of our CashManager problems. It is a joy to be able to chat to one of your support team that is able to offer such clear and understandable communications.

Bill Duncan
Ezy Kleen Products
Date: 16/10/09 

We had to download the new version of CashManager.  I was put onto Supriya (Support staff) to talk me through the process.  We had a time delay on the phone, something of a rarity in these days of optical fibres.  However, this plus the fact that our server and my computer are on different floors, made for a prolonged effort.   Supriya was patient and understanding for the entire time.  After about 30 mins, I couldn't log onto the website, so she emailed me the file, which was installed and it is working perfectly.

The point of this message is to say that Supriya Siddiqui is a patient and thorough lady and deserves recognition for her fine efforts.  Thanks for your time.

John Kavanagh
Thanos & Co
Date: 08/10/09


Just wanted to say how impressed I was with your support service.  When I phoned I found nothing but friendly people who went out of their way to ensure the problems I was having were fixed. Thank you so much! A Fantastic Service!!!

Debbie Stewart
Stewart Farms
Date: 25/09/09

Please accept this short note to express our appreciation for the involvement of your team in resolving the problems that we (then) had.  These problems were resolved efficiently and in a manner that demonstrated a genuine desire to eliminate outstanding issues quickly and politely. 

Clearly your team still understands the importance of people dealing with people, a feature that is hard to come by these days.  In the process, we now have a business tool that does not exhibit the unnecessarily complex nature of others, and is backed by a team that instils confidence that any future hurdles can, and will, be fixed.
 
R. J. Barber 
Pacific Technologies Pty Ltd
Date: 15/09/09

When LabChek decided to implement electronic invoices, for local and international clients, one of the key steps was to improve the layout of the various invoice and statement documents. We asked Accomplish if and how they could help.

For a small fee they updated the format for us. Rav (Support staff) was so helpful, friendly and prompt, and it saved our staff hours of time. This meant the project could be implemented quickly and made the project team look sharp!

Thanks very much. I would recommend your service to anyone attempting the same project.

Joanne Bedford
Manager / Director
LabChek, Proficiency Services Ltd
Date: 20/08/09
 

I renewed my Cashmanager registration today (not sure of the terminology!).  Angela Baker (Client Services) answered the phone and assisted me through the process. I'm not flash at computers so I really appreciated her patience, helpfulness and great sense of humour.  Congratulations to Accomplish for providing such great customer service!

Angela is a real asset to your business.

Thanks again,

Margaret Robins LLB (Hons)
Workplace Law
Date: 15/07/09


"I can never get over the level of support I get from Accomplish. It is the best I have ever come across."

Pam Sigglekow
Kaikoura Information & Tourism Inc.
Date: 03/07/09

I work as an independent Accounting Contractor and CashManager is by far the easiest of all the accounting packages I use. The reports are simple to print, there is flexibility in changing coding once the bank statement has been reconciled and overall, I would recommend the package to anyone.

Brenda Silson
Silson Accounting Services
Date: 01/07/09

"We really enjoy all dealings with Accomplish as all the staff are so helpful."

Janine Spenceley
Ron Longstaff & Co
Chartered Accountants
Date: 19/05/09

I've only had to use support a few times. I'm not very computer savvy and you guys have been absolutley terrific. You're a fabulous company and I'll continue to use CashManager in my next business. 

Rosslyn Phair
Lifetime Distributors
Date: 14/05/09

My brother Phil Anderson has been my accountant for many years and urged me to buy CashManager many times. Finally last year we purchased CashManager Lite and started utilising the program in June 2008.

We were able to download the program and navigate all aspects of the program with ease. Within 6 months we have already noticed that we are more conscious of the cash flow through our business and private lives and have realised the necessity to seperate these for ease of accounting practise.

My wife Ingrid has now come on board as the Company Secretary and finds CashManager easy and direct and this last GST period no faults were noted. We now have a new accountant Ian Nicholas at Everest Vincent Ltd. He is very Cashmanager savvy and is helping us forward into 2009/10 financial year with plans to simplify and improve our small business economics and cashflow - all these ideas have come to us through the use of the CashManager program and a deeper understanding we have achieved in utilizing the program.

Mike & Ingrid Anderson
MG Anderson & Associates
Date: 11/03/09

I'm an IT dummy and always seem to have problems when updating software online, which can take frustrating hours.  So I've avoided updating CashManager for the last few years, in case I stuff up my existing package which works fine for my business needs. However, after hearing about your new 2009 software, I decided it was time I bit the bullet and updated to the latest program. 

Despite my trepidation, the whole process went very smoothly and only took a few minutes, including a precautionary back-up of my existing CashManager files.  One quick phone call to your help desk sorted out my registration details, email validation came through immediately and then downloading the update was a breeze. So thanks for making the process quick and simple for anyone to follow, including us IT dummies. 

Bruce Rogers
Auckland
Date: 10/03/09


Thank you for the training you provided yesterday. I found the course to be very informative and you explained the processes very well. I look forward to putting into practise what I learnt.

Regards
Mary

Mary Whitehead
Strata Title Administration Ltd
Date: 05/03/09


Thanks to the Accomplish Team. You are a great bunch. It is a privilege to be involved in partnering with you to raise the standard, efficiency and effectiveness of business management, through having up-to-date financial data.

All the best for Christmas and the New Year.

Murray Kerr
Kermah Ltd
Date: 19/12/08

I have been a user of CashManager for the past thirteen years. I have always found it to be an easy program to use and the support team to be very helpful.

In the past eighteen months our business has started franchising. It was important to us to find a software program that our franchisees could manage their day to day accounts with, and use to prepare their GST returns.

Although I have been a user of CashManager, I felt it was necessary to review other accounting software packages to ensure we were going to provide the best system to our franchisees.

It became apparent that although there are several accounting packages on the market, CashManager proved to be one of the easiest software packages to use.

Over the past year we have opened eight franchise offices throughout New Zealand and all franchisees are using CashManager. Most of our franchisees have no accounting background; however they have all found CashManager to be very user friendly and easy to use.

I would have no hesitation in recommending CashManager to anyone.

Wendy Farnworth
Finanacial Controller
Home Instead Senior Care
Date: 15/12/08

I have been an advocate for CashManager since 1995, and have had many clients buy the software. It is software that produces a result, and which enables the client to get a good picture of their business.

You will not believe that I have coached more than 150 clients in the last 13 years and have not yet gone to a new client to find they had a budget.  There are a lot of people out there who simply just don't get it.  CashManager does all this for them, they don't even really need a spreadsheet, but until they have seen what their business does each month and why, they may as well be blind.
 
Erin Clark
Capital Five Limited
Date: 18/09/08


'I have got on really well today thanks to this fast and intuitive program, what a change from any that I have used in the past. So glad I found your site, someone was pushing me in the right direction!!'

Brian Batchelder
Asset Imaging
Date: 05/09/08

'When Ted was there I knew if I had a problem I could call Ted and get the answer - now that he is no longer there, the support has not changed - well done!'

Preston Epplett
Preston Epplett & Co
Date: 05/09/08
 

For years I struggled with the need for robust, yet effective accounting systems to operate small to medium sized businesses.

Microsoft's Excel program was great for creative displays of numbers, but it was not designed as a robust accounting system with integrity of data as a production system.

Then I discovered Accomplish CashManager through the recommendation of a Chartered Accountancy firm. After the initial set up, I have never looked back, except to further refine the chart of accounts to produce even better results. Their support is truly awesome.

Now six years later, I have implemented CashManager at five medical related facilities and a sixth is scheduled for later this week. In my community volunteer capacity with Abbeyfield (housing for older lonely people seeking companionship), I have lead the adoption of CashManager as the preferred accounting package for Abbeyfield New Zealand. The tenth house was opened recently.

The adoption of CashManager, with a standard chart of accounts, has assisted volunteer Treasurers for each local society to efficiently manage their finances, and at a national level provides the comparison for monitoring expenditure trends. It is easier to recruit new Treasurers to an organisation when the systems are set up, compared to the former spreadsheet option.

Governance at a local society level and up to the national Board is enhanced with electronic transfer of data via an email option. Abbeyfield has Charities Commission registration.

Having evaluated other systems in the course of my business, it is a pleasure to share my journey if it will empower someone else. My only regret is I did not adopt CashManager earlier for my own business. Monthly reporting and GST returns are now just so simple.

If further information or clarification of any of the above comments is needed, please send me an email to the below address. It will be my pleasure to assist you to find a system to meet your current and future needs.

Looking forward to hearing your progress in this journey.

Murray Kerr
Kermah Ltd
Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Phone: +64 7 855 3766
Date: 27/08/08

Mark Prowse is one of New Zealand's few specialist precision drivers with a career spanning almost 20 years in the Film Industry, both locally and internationally.

Based in Auckland, Mark has an international reputation for his knowledge and expertise, as well as his ability to understand the director's requirements and to interpret this into on-camera action.    

He has worked with most of the leading NZ commercial production companies and has also had the pleasure to work for many leading overseas Directors and production companies.

Mark's average hectic 'day at the office' could include the stuff that some of us can only dream of. That said he still finds the time to manage his own accounts. That's where CashManager comes in! After purchasing a system in early 2008, Mark has found the program to be user friendly and it suits his needs perfectly. "I found CashManager to be the easiest software I have used to date. It takes care of my accounts simply and without fuss."

As a member of the Awesome Support and Update Programme, Mark enjoys the benefits this offers. "The Accomplish support staff are extremely helpful - I phoned soon after purchasing and received answers to my questions straight away."

"I am happy to recommend CashManager as an easy to use package that does not require accounting knowledge. The Support team are always on hand and I have found them to be second to none."

Mark Prowse
'The Driver'
Date: 10/07/08

I would like to pass on my gratitude and praise for the help that Carol (Accomplish Support Staff) gave me. She helped me this morning to roll over from the last financial year to the new year. Carol was brilliant when it came to explaining what I needed to to do, how to do it and the reason why we were doing it. She was very patient and answered all of my questions and made me feel very comfortable with everything that I had to do. Please let her know that I am feeling much more confident with the program because of her help.
Kindest regards,

Shirley Bowen
Te Korimako O Taranaki 94.8 FM
Date: 25/08/08


"Don't go for an over-complicated product that tries to be suitable for everyone's needs, instead go for CashManager - a simple to use cashbook type program suitable for most small businesses."

Wayne Spero
W Spero & Co
Date: 15/07/08

For someone who had no idea about computers and not much office experience, I found Accomplish CashManager very easy to use since we started our new business in 2007. I have only had to ring the help line once. I am actually enjoying doing all the bookwork!

Christina Petherick
Blanchy Excavation Ltd
Date: 10/07/08

Hi, I am a Chartered Accountant and I use iMac OSX (Tiger) and the only thing that stopped me getting a Mac some time ago was the thought of having to downgrade to a lesser accounting software.  (I use Accomplish CashManager).  By purchasing an emulater (I use Parallels) and loading Windows XP, I can run any Windows based software on my iMac side-by-side with iMac's operating system.  No drama, no hassles and I get to keep my Cashmanager - which I use for all accounting requirements, whether a cash based system or the full package with General Ledger, whether with GST or wthout GST.  While it also has the full Creditors and Debtors modules, I have not used them yet.

Can I also make a comment that my clients get into all sorts of difficulties with other software providers when trying to correct an error as none of these are as user friendly as Accomplish CashManager.  And in regards to support, it makes no difference to the Accomplish support team whether I run it on a Windows PC or my iMac - it is just not relevant.

One thing I have noticed with great pleasure using iMac is that I can click and drag any report from Accomplish CashManager from its directory (or wherever I have stored it) into the iMac environment and manipulate it with much more ease than Windows gives. In other words, I have the best of all worlds.

Gail Riddell CA (CPP)
Date: 07/07/08

CashManager has been a godsend. If it had not been for CashManager we would have had to outsource our accounting work as the alternative options were simply too confusing. Saving money is always a good thing. Together with the support network that Accomplish offer, every small to medium sized business would have the best possible solution in CashManager for their accounting matters.
 
I also attended a CashManager training session and it was great that it was hands on, I didn't expect that. It added a nice dimension to the training. I found it helpful to have someone right there in front of me to ask questions and be shown solutions straight away. It was also good to see others in my area using CashManager. I found a lot of the content relevant, and hopefully one day I will understand more of the accounting side of it all!

Sonja Jelsma
Business Coaching New Zealand
Date: 26/06/08


We have been using the Accomplish CashManager accounting system for some months now and we just wanted to compliment you on your extremely good support service.

In the initial set up of our accounts and our invoice format, we called almost on a daily basis for help and support and we found the support staff to be second to none. At times we had got ourselves into a fair bit of a fix in trying to work it out and every time the support staff methodically worked through each issue with us to a very satisfactory result.

A very big thank you from all the staff here at Classic Supplies.

Kind Regards,

Don McMurdo
Manager
Date: 07/04/08


My thanks for your help to transfer data to the new financial year 1 April 2008. In a 20 minute phone call, you (Accomplish Support Staff) guided me through the transfer process and the back up for the previous year. We also installed the latest CashManager update and you gave me a short tutorial on how to use it.

I am a lawyer in practise on my own buying and selling houses for clients. I have been using CashManager to record client trust accounts for 3 years now. The client accounts are kept constantly up to date and at the end on each month I must certify to the NZ Law Society that the accounts are reconciled against the trust account bank statements. I can do this on my own easily. The system contains all the information necessary to satisfy audit requirements.

I have a full support contract with you, for advice when it is needed and you are there for me every time. A splendid service. Thanks again.

Brian Geary
Principal
Brian Geary Law Office
WELLINGTON
Phone 04 385 3183
Date: 04/04/08


I would like to thank the team at Accomplish for all their help and support over the past fourteen months.  Every time I call or email I get a prompt response and I get the assistance I require.

For someone like me who is not that confident with this type of programme it is a bit daunting ringing a 'Help' desk and expose my lack of knowledge.

What I have really appreciated is the patience the team have shown in explaining things to me.  Sometimes this has meant repeating instructions a number of times and yet at no time I have been made to feel 'dumb'. Each time I learn a little more and slowly I becoming more competent and confident about problem solving for myself.

Thank you folks, you are doing a great job and I recommend your programme to everyone I can as a good business tool but mainly because of the great help desk that surpasses my expectations every time  :-)

Christine Brasell
Te Aroha Motel